Privacy

Last updated: December 1, 2024

This Privacy Policy describes how Revive Restore Vintage (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from reviverestorevintage.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include: contact details including your name, address, phone number, and email; order information including your name, billing address, shipping address, payment confirmation, email address, and phone number; account information including your username, password, security questions, and other information used for account security purposes; and customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site and Services, like Shopify, and our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information
We use your personal information to provide you with the Services in order to perform our contract with you. This includes processing your payments, fulfilling your orders, sending notifications related to your account, and arranging for shipping and returns. We may use your personal information for marketing and promotional purposes, such as sending marketing communications or advertisements tailored to your preferences. We also use your personal information to enhance the security of our Services, detect and prevent fraud, and provide customer support.

Cookies
We use cookies to power and improve our Site and Services. Cookies help us remember your preferences, run analytics, and provide personalized experiences. You can control cookie settings through your browser, but blocking cookies may impact the functionality of our Site.

How We Disclose Personal Information
We may disclose personal information to third parties in specific circumstances, such as with service providers for IT management, payment processing, and shipping; with business and marketing partners for promotional purposes; and with affiliates within our corporate group. We may also share information to comply with legal obligations, enforce terms of service, or protect our rights.

Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about children. If a child’s information is inadvertently collected, parents or guardians may contact us to request its deletion.

Security and Retention of Your Information
We take measures to protect your information, but no system is entirely secure. We retain personal information as needed to fulfill purposes like account management, legal compliance, and dispute resolution.

Your Rights
You may have rights under applicable laws to access, correct, delete, or restrict the processing of your personal information. You can also opt out of certain data uses, including targeted advertising. For assistance, contact us using the details below.

Complaints
If you have concerns about how we process your personal information, you can contact us or file a complaint with your local data protection authority.

International Users
We may transfer and process your data outside your home country. If data is transferred from Europe, we use recognized mechanisms such as Standard Contractual Clauses.

Contact
For questions or to exercise your rights, email us at info@reviverestorevintage.co.uk or write to us at Unit 4 Drakes Industrial Estate, Halifax, ENG, HX3 6RL, GB.